CALHN Nursing Education Courses

MAPA - Managing Actual and Potential Aggression (CALHN)

This programme has been designed to enhance your understanding and management of disruptive, aggressive, and/or violent behaviour and aims to ensure that everyone involved in crisis situations can maintain the Care, Welfare, Safety and Security of all involved.

The programme will be delivered to you within a legal and professional framework consistent with current national standards, our organisation’s policies and guidance, and current research, as well as recognised best practices.  By the end of the programme, you will have explored and developed a range of psychological and physiological responses to behaviour that will enable you to minimise the potential harm disruptive, aggressive, and/or violent behaviour can cause.

The ultimate focus of this event is to ensure that you gain the essential knowledge, skills and confidence to prevent and deescalate crisis situations so that restrictive practices can be avoided.  Additionally, this programme will ensure that you  have the necessary skills to manage risk behaviour when it does occur, using a range of MAPA physical interventions that aim to minimise risk without damaging the professional and supportive relationship you have established with the individuals in your care.

Available to CALHN employees.   CALHN Staff can attend at any CALHN site.

Mental Health Staff are advised to attend this training at Glenside Campus, please refer to the course page Managing Actual & Potential Aggression (MAPA) Training - Glenside Health Services on Learning Central

Please note: There will be a $20 fee for the MAPA Workbook. Managers are to provide Unit cost centre - refer to application form

** Physical contact will be part of the days training:  adhering to COVID requirements  Hand Gel, Gloves and Masks will be available for use**


  Wednesday 25th November 2020




  Wednesday 2nd December 2020





  Wednesday 9th December 2020





(Note: This is a MAPA Specific Registration Form)

Return completed registration form to:

Incomplete forms will be returned to the applicant and bookings will not be processed until the form is complete. 

For more information please contact:

Ann McPhedran - Nurse Educator

Ph: 8222 7224 I  Pager: 47671

CALHN Nursing Education


The Queen Elizabeth Hospital – Level 5A Main Building – 8222 6746

The Royal Adelaide Hospital – 5D390 – 7074 3500

Education Charges for Nursing Staff - EDON MEMO
OWI-04049 - Mandatory Training