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Patient and Family/Carer Activated Escalation of Care

At the end of this module, learners will be able to:

Describe what consumer escalation of care is and why it is necessary.
Identify the steps to be taken in the event of patient/family activated escalation of care.
Apply the Consumer Escalation process in a clinical setting.

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Learning Management System (LMS)

There are two ways of logging into the LMS, both are automatically synced to the LMS.

HAD ID is your SA Health workstation username and password. The password can ONLY be reset from a SA Health workstation or alternatively contact:

eHealth Systems Service Desk
Phone: 1300 138 913
24 hours a day, 7 days a week.
eHealthSystemsServiceDesk@sa.gov.au

Example: John Smith has a HAD ID of HAD\jsmith01

Also known as your Payroll Number, if you do not know your Employee ID, contact your line manager or Shared Services: HRMSServiceManagement@sa.gov.au

If you are using this method to login, you are able to reset your LMS password here.

If you still have issues please raise a ticket with:
Learning Central Support: support@centraladelaidelhn.zendesk.com

Learning Management System (LMS)

When your account is created, your login details will be emailed to the email address supplied prior to employment with CALHN.

If you do not have a HAD ID, you will log in with your Employee ID and password.

If you do not know your Employee ID contact your line manager, or Shared Services: HRMSServiceManagement@sa.gov.au

If you know your Employee ID but do not know your password, you are able to reset your LMS password here.

If you still have issues please raise a ticket with:
Learning Central Support: support@centraladelaidelhn.zendesk.com