This course promotes best practice clinical handover and will provide a basis for you and your team to adapt clinical handover processes to meet your specific needs and clinical context. 

Intended Audience: Clinical staff involved in direct and indirect patient care but is also valuable for staff who support clinicians in clinical handover, for example ward clerks.

Content Summary: On completion of this course participants should:

• understand the definition, principles and processes involved with clinical handover best practice
• understand the application of ISBAR as a communication tool used in the clinical handover process
• appreciate the importance to patient safety of clinical handover best practice
• recognise the challenges involved with clinical handover best practice
• recognise how clinical handover best practice is used in different healthcare settings